Frequently Asked Questions

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There are a lot of options out there for newborn photographers. And every one of them does things differently. Choosing the right photographer can be challenging but it's a very important decision because you'll only have a short time to create the perfect memories before your baby isn't a newborn anymore. 

Below, I've answered some of the most common questions I'm asked, as well as a few others you may be thinking. I may or may not be the right photographer for you. If I am, that's great! I can't wait to work with you and meet your new baby. If I'm not, that's okay too. I hope the information I've provided has been helpful to you and I wish you the best with your newborn session. 

 

Why is it so important to photograph newborns in the first 2 weeks of birth?

Brand new babies are especially sleepy and curly, which makes posing and photographing them much easier. They are still used to being in the womb. After the first few weeks, they start to become more alert and less flexible which makes posing more challenging. 

If my baby is over 2 weeks, can we still book a newborn session?

Of course! There is no set cut-off date in which a newborn will be cease to be cooperative. There's also no guarantee that a younger newborn will cooperate either. I say that under 2 weeks is best because that's when we have the best chance of cooperation and sleepiness.

How far in advance should I book my session? Do you take last-minute bookings?

I suggest booking as soon as possible after you decide that I'm the perfect photographer for you (especially if your baby is due in the summer). I take a limited number of clients monthly and my calendar can fill up quickly. I do sometimes have last-minute openings so feel free to ask!

How do I book my session?

The process is pretty simple. We'll pick a tentative date for your session based on your due date (usually 6-8 days after). Then I'll email your session agreement with all the specifics and an invoice for the session fee. I just need an e-signature on the agreement and online payment, and we're all set. If you'd like to visit the studio for a tour prior to scheduling your session we can certainly arrange that!

What happens if my baby is born earlier or later than my due date?

Newborns almost never arrive on their actual due date, so this is not an issue. Your session will be scheduled on a tentative date until baby is born. Then just let me know as soon as possible after birth and we can schedule a new date if necessary. I take a limited number of clients per month to ensure I will always have availability to accommodate a session reschedule. As long as baby will be between 4-14 days on the tentative date, there is usually no need to move the session. 

Why are newborn sessions so long?

Newborns can be unpredictable. Sometimes they won't settle, they eat, need to be changed, eat again... I want my sessions calm and relaxed to ensure we get the best result possible. Your baby will never be a newborn again and you'll have these memories for life.

What is a session fee?

The session fee covers my time preparing for your session, posing, shooting, setting up/cleaning up, all the accessories and items we'll use doing your session, and access to your online ordering gallery. It covers my time, talent, and use of all the beautiful custom photography props and accessories I buy to style your newborn session.  

Can I bring props?

I ask clients not to bring props. My newborn photography style can be described as clean and simple, with minimal prop use. While I do use some props in my sessions, they're mostly quite soft and delicate so as not to overwhelm baby. Prior to your session, I'll coordinate items and set them out so you can look at them before we get started. If you like the images in my portfolio, I'm sure you'll be thrilled. If you have color preferences or questions about your session styling, please contact me.

What happens if my baby doesn't cooperate, or if I'm unhappy with the photos?

Sometimes newborns just don't cooperate. And sometimes there's really nothing that can be done, except to wrap (and sometimes that doesn't even work). The most important thing to me is having clients who are not just happy with their photos, but excited about them! Having you love your newborn photos is so important to me that if I'm not thrilled with the result of your session, I'll automatically invite you to come back for a reshoot or extend your current session. 

Satisfaction Guarantee - If you view your images in your online gallery and you're not in love with them, you are not required to place an order. You can choose either a reshoot or refund of all monies paid. I don't want you paying for anything you don't love. I also don't want you missing out on this important time in your life (and your baby's life) that you'll never get back. I'm confident offering this guarantee because I'm confident in my work. I have not (to date) ever had to refund a client due to dissatisfaction of their newborn portraits. Please note that if a refund is provided, no images will be delivered.

When will my ordering gallery be posted? How long do I have to place my order?

After we wrap up your session, we'll schedule a date for your online ordering gallery to be posted. This will usually be approximately one week after your session. On ordering day, your gallery will be posted for 12 hours and you'll place your order before the gallery expires. You can select your chosen images and package from the gallery and pay through the shopping cart, or you may email your order to me and send an interac e-transfer. 

How long will it take to receive my final edited images?

For digital images, it's usually an average turnaround of about 2 weeks after your order is placed. Professionally printed products may take an additional couple weeks depending on the items ordered and the lab they are printed from. Orders placed around Christmas may be delayed because of longer lab turnaround and shipping times.

Do you have rewards for sending you referrals?

I do! Please see the Loyalty & Referrals page for more information.

 

Do you have other questions I haven't answered? Please feel free to contact me and ask!