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Frequently Asked Questions

 

There are a lot of options out there for newborn photographers. And every one of them does things differently. Choosing the right photographer can be challenging but it's a very important decision because you'll only have a short time to create the perfect memories before your baby isn't a newborn anymore. 

Below, I've answered some of the most common questions I'm asked, as well as a few others you may be thinking. I may or may not be the right photographer for you. If I am, that's great! I can't wait to work with you and meet your new baby. If I'm not, that's okay too! I hope the information I've provided has been helpful to you and I wish you the best with your newborn session. If you happen to be looking for a newborn or baby photographer again in the future, you are more than welcome to contact me.

Why is it so important to photograph newborns in the first 2 weeks of birth?

Brand new babies are especially sleepy and curly, which makes posing and photographing them much easier. They are still used to being in the womb. After the first few weeks, they start to become more alert which can make posing difficult because awake babies eat, cry, and they move around. When newborns are awake during their session, they will usually need to be wrapped to keep them calm and still. Wrapping covers up all their cute parts you want to see!

If my baby is over 2 weeks, can we still book a newborn session?

Of course! There is no set cut-off date in which a newborn will be cease to be cooperative. I've had newborns at 4 weeks of age sleep better than 1 week olds. I say that under 2 weeks is best because that's when we have the best chance of cooperation and sleepiness. The baby in the image above was 4 weeks in this photo.

How far in advance should I book my session? Do you take last-minute bookings?

I suggest booking as soon as possible after you decide that I'm the perfect photographer for you (especially if your baby is due in the summer). I take a limited number of clients monthly and my calendar can fill up quickly. In the summer my availability is even more limited.

I do take last-minute bookings when my calendar can accommodate it. I can't promise that I'll have availability if you wait, but you're certainly welcome to ask!

How do I book my session?

The process is pretty simple. We'll pick a tentative date for your session, based on your due date (usually 6-8 days after). Then I'll email your session agreement with all the specifics and an invoice for the session fee. I just need an e-signature on the agreement and payment by Paypal or Interac E-transfer, and we're all set. If you'd like to chat over the phone or visit the studio for a tour prior to scheduling your session we can certainly arrange that!

Why are your newborn sessions so long?

Newborns can be unpredictable. They eat, need to be changed, cry, eat again, wake up... Sometimes it can take a while before they fall asleep and I'm able to get started on my posing. I don't rush my sessions. I want to ensure we get the best result possible, as your baby will never be a newborn again and I want to give you the very best portraits I can create. These are memories you'll have for life. We want them to be amazing.

What is a session fee? Why aren't digital images included?

The session fee covers my time preparing for your session, posing, shooting, and setting up/cleaning up after your session. It covers my time, talent, and use of all the beautiful custom photography props and accessories I buy for us to use for your newborn session.

All photographers have different services, procedures and offerings. My preferred method is to focus on quality over quantity, and create individual pieces of art with every image. I don't give my clients a whole bunch of the exact same image or pose. I take the time during my sessions to achieve a variety of different poses so each image is unique. I give my clients the ability to choose which images they'd like to pay for. This is why I offer digital packages with a different number of images included in each package. You won't be forced to order and pay for all the images if you don't want to. You can just select your favorites. All my clients have different budgets and priorities with their newborn portraits. Offering package options with varying contents and price points ensures I have something to offer to a larger number of clients than just offering one standard package. This benefits me as well, so I'm not spending time editing and delivering images that my client might not care for.

What happens if my baby is born earlier or later than my due date?

Newborns almost never arrive when they are due, so this is not an issue. Your session will be scheduled on a tentative date (the week following your due date) until baby is born. Then when baby arrives, just let me know as soon as possible and we can schedule a new date if necessary. I take a limited number of clients per month to ensure I will always have availability to accommodate a session reschedule. As long as baby will be between 4-14 days on the tentative date, there is usually no need to reschedule. 

Can I choose colors, themes and props?

I will certainly do my best to accommodate your color preferences. Prior to your session, I'll coordinate items and set them out so you can look at them before we get started. Don't worry, we don't have to use anything you don't like. My newborn sessions are styled in a way that is clean, simple, and more timeless so you will always enjoy looking at your portraits and want to display them in your home. I focus on your baby, not props and themes. While I do use some props in my sessions, they're used in a minimal way. My sessions and my work are very consistent so if you like the images in my portfolio, I'm sure you'll be thrilled. If you have a religious, cultural, or sentimental item you'd like to incorporate into your session, please mention it and we can discuss how to make it work. If you have additional questions or would like to chat further about your session styling, please contact me.

What happens if my baby doesn't cooperate, or if I'm unhappy with the photos?

Sometimes newborns just don't cooperate. And sometimes there's really nothing that can be done, except to wrap (and sometimes that doesn't even work). The most important thing to me is having clients who are not just happy with their photos, but excited about them! Having you love your newborn photos is so important to me that if I'm not thrilled with the result of your session, I'll automatically invite you to come back for a reshoot or extend your current session. 

Satisfaction Guarantee - If you view your images in your online gallery and you're not over the moon excited, you are not required to place an order. You can choose either a reshoot or refund of all monies paid. I don't want you paying for anything you don't love. I also don't want you missing out on this important time in your life (and your baby's life) that you'll never get back. I have not (to date) ever had to refund a client due to dissatisfaction of their newborn portraits. Please ask if you have any questions about my guarantee. Please note that if a refund is provided, no images will be delivered.

When will my ordering gallery be posted? How long do I have to place my order?

After we wrap up your session, we'll schedule a date for your online ordering gallery to be posted. This will usually be approximately one week after your session. On ordering day, your gallery will be posted for 12 hours and you'll place your order before the gallery expires. You can select your chosen images and package from the gallery and pay through the shopping cart with Paypal, or you may email your order to me and send an interac e-transfer. 

How long will it take to receive my final edited images?

For digital images, it's usually an average turnaround of about 2 weeks after your order is placed. Professionally printed products may take an additional couple weeks depending on the items ordered and the lab they are printed from. Orders placed around Christmas may be delayed because of longer lab turnaround and shipping times.

Do you have rewards for sending you referrals?

I do! Please see the Loyalty & Referrals page for more information and contact me if you have any questions.

What if someone in my family (or your family) gets sick before my session?

I have a strict no-sick policy in my studio. Newborns' immune systems can be very easily compromised. Not only do I work with new babies, but I have a child as well. No one wants their child or baby getting sick, and I don't want them to catch germs or viruses from me or my the clients in my studio. If I'm sick I will reschedule your session. If you are sick, I ask you to do the same. I require a minimum of 24 hours' notice to reschedule your session.

The studio, as well as all items used during my sessions are thoroughly washed and cleaned after each session. My hands are washed prior to, and throughout my sessions, and sanitizer is kept on hand as well.

 

Do you have other questions I haven't answered? Please feel free to contact me and ask!